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FAQ

FAQ ANSWERED BY US

How much do you charge for AC general service in Chennai?

Currently we have an Offer for General Ac service in chennai for just Rs.299 /- You can avail this by calling us at  8448449443 (Toll free number) or through our android and ios app 

How we differ from others in gas charging?

Our prices are very transparent . We charge based on the top up of 10 psi , 20 psi and 30 psi . If your air conditioner gas level is less than 30 psi on the whole , we recommend you to go for a Full Top up

How to know the current gas level in my Air conditioner ?

Our technicians will measure and show you the before filling and after filling picture of the psi level of gas in your Air conditioner. No extra or hidden charges.To book, kindly call our Toll free number 8448449443 

why should i service my Air Conditioner?

In order to maintain your Air conditioner in the best condition , It is a must that you service your ac every 3 months which is 4 times a year ( 1 wet service and 3 dry service ) Ac serwing provides the cheapest ac service charges in india . To book , kindly call our Toll free number 8448449443

What type of Ac do you service ?

We service all types of Ac … We have Ongoing offers in our website and Acserwing app To book, kindly give a call to 8448449443 (Toll free number) Our support and service team will get in touch with you.

How much do you charge for AC Installation?

Ac installation in chennai cost is Rs.1350 .To book an installation of your Air conditioner, kindly call our toll free number 8448449443

How much is the inspection charge for Air conditioner ? 

Ac inspection cost in chennai is Rs.150 . This is currently the most affordable ac inspection charges in chennai. To book an inspection for your Ac  , kindly call our toll free number 8448449443

Do you have a customer support helpline number ?

Yes. you can reach out to our toll free number at 8448449443

How much do you charge for Ac unistallation ?

Ac Uninstallation in chennai cost is Rs.700 .To book an Uninstallation of your Air conditioner, kindly call our toll free number 8448449443 . Our customer support team will get in touch with you immediately

Do you provide warranty ?

Yes , we provide one month warranty for General Ac service .Kindly call our toll free number 8448449443 . Our customer support team will get in touch with you immediately

How long are AC service under warranty?

Ac Serwing offers one month warranty for General service

Is stabilizer necessary for inverter AC?

For inverter ACs, all the components are designed to work in those conditions. Usually the range is 160 to 245 V. So if your voltage does not fall beyond this range, then no stabilizer is required. … So having a stabilizer will protect the components of your AC even if the voltage does not fall in this range.

When you’re ac needs servicing ?

Go for AC servicing when cooling is not as per expectations or AC is not serviced for last 3 months. Regular servicing saves upto 25% on electricity bill and needless to say, it increases the age of your AC

 

Why should I service My AC? 

Regular servicing and maintenance keep your unit running at maximum efficiency, significantly extends the lifetime of a unit and reduces operating costs. In addition, routine maintenance will ensure that the unit qualifies for the full warranty of up to ten years rather than just the standard manufacturer’s one year warranty.

 

Why is my Ac Leaking? 

If the drain hole might clog up with dirt, the water obviously finds the easiest route to drain away which can’t be anything other than down your wall !! However, if the condensate is being drained away with help from a pump, then there is every probability that the pump may have failed and this will obviously need replacing quickly

 

The Other Possible Scenario is , the filter could be blocked or the gas level is low in your Ac

 

Why my AC is not turning on ?

Due to Loose EB connection ,so we request to check EB connection , even though it’s not turn it on, our Technician come and check your unit then rectify the problem.

Do you provide warranty ?

Yes , we provide one month warranty for General Ac service .Kindly call our toll free number 8448449443 . Our customer support team will get in touch with you immediately

Why my AC is making noise ?

 If Some parts inside the Ac is broken , the Air conditioner makes rattling noise. A general service every 3 months prevents this from happening.

Why should I pay for inspection?

After technician reach your place ,may be some of the reason if you’re going to cancel the service have to pay inspection for technician travelling expenses .

 

PAYMENT RELATED FAQ 

Is Making Payment to Ac Serwing app Safe? 

 Yes, we use a secured gateway for payment

 

How do I pay for service on Ac Serwing app? 

Ac Serwing accepts payments through Debit / Credit Cards , Net Banking / Mobile Wallet AND Cash. Once the service is finished, you will receive the payment options.

Are there any taxes applicable over and above the price mentioned for the services? 

No, the amount is inclusive of all GST.

cancellation

How can I cancel the Service Booking ?

Download  –> Log In –> and select the Menu  which you want to cancel.

Select ‘cancel’ option on which you need assistance and follow the instruction

or call 844 844 944 3 our support number

common ac issues answered by us

Why is my air conditioner freezing up?

Nearly all air conditioner freeze ups are caused by either a lack of refrigerant, or a lack of air flow to the evaporator coils. If your air conditioner is freezing up, the first thing you should do is turn it off. If you continue to run it, the compressor could be damaged

How often should I have my air conditioning serviced?

Depending on your system, it should be serviced a minimum of once a year, with periodic inspections up to 4 times a year.

Why does my system seem to need more refrigerant each year?

An air conditioning system that needs recharging of refrigerant on a regular basis is leaking and needs repair. Leaking refrigerant not only causes your unit to lose cooling capacity and use more energy, it’s also very bad for the environment.

How often should I clean/replace my filters?

In general, it is recommended that you replace your disposable filters at least once a month. If you have washable filters, they should be cleaned once a month.

How do I save on my AC energy bills? 

Choose ENERGY STAR® certified ACs

Keep ac temperature level between 22 to 24 degrees to ensure balance between cooling and energy saving

Get a programmable or smart thermostat

Close the curtains and blinds.

 

What are some tips to help maintain my AC?

A little preventative action is always a good idea, even when it comes to your central air conditioner. Regular cleaning and a little maintenance could save you money in AC repair bills, and extend the life of your AC too.

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